Hi, I’m Bing Bai

I am an Assistant Professor of Operations Management at Desautels Faculty of Management, McGill University.
My research focuses on data-driven problems in the digitization of online platforms. I implement field experiments, and use structural models, causal inference and machine learning to study human behaviors and the human-algorithm connections on platforms.

Research Interests

Online Platforms, Human-algorithm Connection

Education

  • Ph.D. in Supply Chain, Operations, and Technology

    Washington University in St. Louis, 2017–2023 (Advisor: Dennis J. Zhang, Fuqiang Zhang)

  • B.S. in Mathematics and Physics

    • Tsinghua University, 2013–2017

Research

Link to SSRN, Google Scholar

Papers

1. “ The Impacts of Algorithmic Work Assignment on Fairness Perceptions and Productivity: Evidence from Field Experiments ,” with Hengchen Dai, Dennis J. Zhang and Fuqiang Zhang, Manufacturing & Service Operations Management (2022).

  • Second Place, CSAMSE Best Paper Award Competition, 2021
  • Third Place, Wharton People Analytics White Paper Competition, 2021
  • Finalist, AOM Managerial and Organizational Cognition Division (MOC) Best Student-led Paper, 2021
  • One of the best accepted papers, Academy of Management Annual Meeting program, 2021
  • MSOM SCM SIG Conference, 2021
  • Finalist, CBOM Junior Scholar Paper Competition, 2020

2. “ The Value of Logistic Flexibility in E-commerce ,” with Tat Y. Chan, Dennis J. Zhang, Fuqiang Zhang, Yujie Chen and Haoyuan Hu, major revision in Management Science.

  • Honorable Mention, CBOM Junior Scholar Paper Competition, 2023

3. “Motivating E-commerce Sustainability: Structural Estimation From a Package Recycling Program,” with Tat Y. Chan, Dennis J. Zhang and Fuqiang Zhang, Work in Progress.

4. “Ridesharing Platforms Impact on Healthcare Access,” with Nick Clyde and Dennis J. Zhang, Work in Progress.

Conference Presentations

  • The Value of Logistic Flexibility in E-commerce.
    • China India Insights Conference, Palo Alto, CA, (2023); MSOM Conference, Montreal, QC, Canada, (2023); POMS Annual Meeting, Orlando, FL, (2023); Rotman Young Scholar Seminar Series; INFORMS Annual Meeting, Indianapolis, IN, (2022); Workshop on Empirical Research in Operations Management, Philadelphia, PA, (2022); AOM Annual Meeting, Seattle, WA, (2022); POMS International Meeting, Virtual Conference, (2022); ISMS Marketing Science Conference, Virtual Conference, (2022); POMS Annual Meeting, Virtual Conference, (2022); INFORMS Annual Meeting, Anaheim, CA, (2021); INFORMS Annual Meeting, Virtual Conference, (2020)
  • The Impacts of Algorithmic Work Assignment on Fairness Perceptions and Productivity: Evidence from Field Experiments.
    • POMS Annual Meeting, Orlando, FL, (2023); INFORMS Annual Meeting, Indianapolis, IN, (2022); POMS Annual Meeting, Virtual Conference, (2022); Psychology of Technology Conference, Santa Barbara, CA, (2021); INFORMS Annual Meeting, Anaheim, CA, (2021); Annual Meeting of the Academy of Management, Virtual Conference, (2021); International Annual Conference of CSAMSE, Virtual Conference, (2021); MSOM SCM SIG Conference, Virtual Conference, (2021); POMS Annual Conference, Virtual Conference, (2021); INFORMS Annual Meeting, Virtual Conference, (2020)

Service

  • Reviewer for Management Science, Manufacturing & Service Operations Management, Production and Operations Management
  • Track chair for 2024 POMS College of Behavioral Operations Management
  • Session chair
    • INFORMS Annual Meeting (2021-2024)
    • POMS Annual Conference (2022-2024)
    • ISMS Marketing Science Conference (2022)
  • Judge
    • TIE SIG of MSOM (2023-2024)
    • INFORMS Service Science Student Paper Competition (2023)
    • iFORM SIG of MSOM (2023)

Awards

Contact

You can find me via email: bing.bai3@mcgill.ca

Address: Bronfman Building, 1001 rue Sherbrooke Ouest, Montreal, Quebec, Canada H3A 1G5